Privacy Policy

Introduction

Bakersfield AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aibakersfield.com and use our services.

This policy complies with the California Consumer Privacy Act (CCPA), CAN-SPAM Act, and other applicable US privacy laws.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Download our AI prompts guide
• Complete pre-work questionnaires
• Book a consultation or strategy session
• Subscribe to our mailing list
• Communicate with us via email

This information may include:

• Name (first and last)
• Email address
• Company name
• Team size
• Business industry and type
• Business challenges, goals, and workflow information you share in questionnaires
• Phone number (if provided)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on pages
• Referring website
• Date and time of visit

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver our AI training services
• To respond to your inquiries and fulfill your requests (such as sending you the AI prompts guide)
• To prepare for and conduct consultation sessions by reviewing pre-work questionnaires
• To send you marketing communications about our services (with your consent or as permitted by law)
• To improve our website and services
• To analyze how visitors use our website and identify trends
• To comply with legal obligations
• To protect our rights, privacy, safety, or property, and that of our clients and others

How We Store and Protect Your Information

We store your personal information securely using Supabase, a secure cloud database provider. We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as:
  • Supabase (database and hosting)
  • Vercel (website hosting and analytics)
  • Calendly (appointment scheduling)
  • Email service providers
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Your California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell
• Right to Delete: You have the right to request that we delete your personal information
• Right to Opt-Out: You have the right to opt out of the sale of your personal information (Note: We do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise these rights, please contact us at team@aibakersfield.com. We will respond to your request within 45 days.

Email Communications and CAN-SPAM Compliance

We comply with the CAN-SPAM Act. When you provide us with your email address, we may send you:

• Transactional emails (confirmations, receipts, updates)
• Educational content and resources about AI (if you've opted in)
• Marketing emails about our services (if you've opted in or as permitted by law)

Every marketing email we send includes:

• A clear and conspicuous unsubscribe link
• Our physical business address
• Clear identification that the message is an advertisement

You may opt out of marketing emails at any time by clicking the unsubscribe link or emailing us at team@aibakersfield.com. We will process your request within 10 business days.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specifically:

• Contact form submissions and lead information: Retained until you request deletion or for up to 3 years of inactivity
• Questionnaire responses: Retained for the duration of our business relationship and up to 1 year after
• Email marketing data: Retained until you unsubscribe or request deletion

Cookies and Tracking Technologies

Our website uses minimal cookies and tracking technologies:

• Essential Cookies: Required for the website to function properly
• Analytics: We use Vercel Analytics to understand how visitors use our site (no personal information is collected)

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will delete such information.

Links to Other Websites

Our website may contain links to third-party websites (such as Calendly for scheduling). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us: